When we think of everyday heroes, it’s easy to conjure images of police, firefighters, emergency medical personnel, and our military. But there are also those who are not out in the public on a daily basis, yet provide a vital service to the community. Caldwell County telecommunicators are the first people to be called when someone needs help or there is an emergency, and rightly deserve the title of everyday heroes.
This week is National Public Safety Telecommunicators Week, a time set aside to recognize the individuals dedicated to communities across the nation and locally.
Shirley Gray, the interim director of the Pennyrile Emergency Assistance Center in Caldwell County, says that their 8 full-time and 2 part-time dispatchers are highly trained and prepared to handle any emergency situation.
click to download audioDecember 10, 2021, will be remembered as a tragic night in Caldwell County, as an EF-4 tornado destroyed neighborhoods, the UK Research and Education Center, and caused the deaths of four community members. It was an emotional time for those on the frontline who took those first calls for help from family, friends, and neighbors.
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Gray emphasized to local residents that her staff is highly committed to serving the residents of this community.
click to download audioShe is very grateful for her dedicated staff and announced the names of those who work at dispatch.
click to download audioGray share this message with her emergency dispatchers.
click to download audioWe would like to extend our heartfelt thanks to the dispatchers in our community who selflessly dedicate themselves to helping others. WPKY salutes the hard work and commitment of our local telecommunicators.
